Nigerian logistics startup Cartway has launched Drovaq, a software as a service operating system designed to power last mile dispatch businesses, following years of operating its own dispatch network across Ibadan, Lagos, and Abuja.

Drovaq is built as an end to end operational backbone for dispatch companies, addressing a long standing problem in Nigeria’s fragmented logistics ecosystem where many operators rely on manual processes, spreadsheets, and disconnected tools that limit growth and visibility.

According to the Drovaq Team, Drovaq is not positioned as another dispatch app but as infrastructure. The platform consolidates delivery management, rider and fleet management, customer records, fuel tracking, discounts, finance management with automated payments and reconciliation, as well as agent and partner oversight into a single system.

The product launch comes as a major transforamtion in the dispatch and mobility world and the product help prepare any dispatch company for its next phase of growth. 

“We did not build Drovaq in theory,” the company said. “We built it because our own dispatch operations were breaking under scale.”

Built from Cartway’s internal operations

The Drovaq team says Drovaq was developed internally after operational challenges emerged as its own dispatch business - Cartway expanded. As delivery volume increased, the company encountered common industry problems such as revenue leakages, delayed reconciliation, limited fleet visibility, and growing paperwork.

By deploying Drovaq internally, Cartway reports that it processed over 10,000 deliveries, managed approximately ₦100 million worth of goods in transit, and processed ₦20 million in gross merchandise value through the system.

Within six months of internal use, the company says it recovered ₦2.4 million in previously untracked proof of delivery payments. Daily reconciliation time dropped from about three hours to 30 minutes, while operational efficiency increased by 40 percent, allowing more deliveries with the same fleet size. Cartway also scaled its rider fleet from 15 to 45 without operational breakdown.

The problem was not the riders,” the company noted. “It was the absence of a single system controlling operations, inventory, payments, and fleet performance.”

“Last mile delivery is operationally heavy by nature,” the company said. “Scaling without systems is almost impossible.”

Pricing and early adoption

To encourage adoption, Drovaq is offering full platform access to its first 100 users at ₦29,999. The company says this includes all core operational, financial, and fleet management features.

Drovaq’s launch builds on Cartway’s growing profile in Nigeria’s logistics and mobility space. In 2025, Cartway was named Mobility Company of the Year at the Ibadan Tech Expo, recognition the company says reflects its grounded experience in local last mile delivery challenges.

A shift from dispatch apps to dispatch infrastructure

With Drovaq, Cartway is betting that the next phase of growth in Nigeria’s logistics sector will be more driven by backend infrastructure that enables operators to scale sustainably.

“You should not run your dispatch business the same way you did last year,” the company said. “Systems are no longer optional.”

If successful, Drovaq could position itself as core infrastructure for dispatch companies seeking stability, visibility, and scale in one of Africa’s most complex last mile markets.

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